Shipping policy

Thank you for shopping with Azra Silk Fabric. This Shipping Policy outlines how we handle order processing, shipping, and delivery.

1. Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.

  • Orders are not processed or shipped on Sundays or public holidays.

  • In case of delays, customers will be informed via email or phone.

2. Shipping Charges

  • Shipping charges (if applicable) will be calculated and displayed at checkout.

  • Free shipping may be offered on select orders or promotions.

3. Delivery Time

  • Estimated delivery time is 5-6 business days within India.

  • Delivery timelines may vary depending on the shipping location and courier service.

  • Remote areas may experience longer delivery times.

4. Shipping Partners

We work with reliable courier partners to ensure safe and timely delivery. The choice of courier may vary based on your location.

5. Order Tracking

  • Once your order is shipped, a tracking number will be shared via email or SMS.

  • Customers can track their order using the provided tracking details.

6. Delivery Issues

  • If you receive a damaged or incorrect product, please contact us within 48 hours of delivery.

  • In case of non-delivery, customers should notify us within 2 days from the expected delivery date.

7. Address Accuracy

  • Customers are responsible for providing accurate shipping details.

  • We are not liable for delivery failures due to incorrect or incomplete addresses.

8. International Shipping

  • Currently, international shipping is not available

  • If available, shipping charges and delivery timelines will vary based on destination.

9. Contact Information

For any shipping-related queries, please contact us:

We appreciate your trust in Azra Silk Fabric and strive to deliver your products safely and on time.