Terms of service

Welcome to Azra Silk Fabric. By accessing or using our services, you agree to be bound by the following Terms of Service. Please read them carefully before using our website, products, or services.

1. General Information

Azra Silk Fabric provides silk fabrics and related textile products. For any inquiries, you may contact us at:

2. Acceptance of Terms

By accessing or purchasing from Azra Silk Fabric, you agree to comply with these Terms of Service and all applicable laws and regulations. If you do not agree, please do not use our services.

3. Products and Services

We strive to ensure that all product descriptions, images, and prices are accurate. However:

  • Colors may vary slightly due to screen settings.

  • Availability of products is subject to change without notice.

  • We reserve the right to discontinue any product at any time.

4. Pricing and Payments

  • All prices are listed in INR unless otherwise stated.

  • We reserve the right to change pricing at any time without prior notice.

  • Payments must be completed before order processing.

  • We accept payment methods as displayed at checkout.

5. Orders and Cancellations

  • Orders are confirmed only after payment is successfully received.

  • We reserve the right to cancel any order due to stock issues, pricing errors, or suspicious activity.

  • Customers may request cancellation within a limited time before dispatch.

6. Shipping and Delivery

  • Delivery timelines are estimates and may vary due to external factors.

  • We are not responsible for delays caused by courier services or unforeseen circumstances.

  • Shipping charges, if applicable, will be clearly mentioned during checkout.

7. Returns and Refunds

  • Returns are accepted only for defective or incorrect products.

  • Customers must notify us within 2 days of receiving the product.

  • Items must be unused and in original condition.

  • Refunds will be processed after verification.

8. User Responsibilities

You agree not to:

  • Use our services for unlawful purposes.

  • Provide false or misleading information.

  • Interfere with the security or functionality of our platform.

9. Intellectual Property

All content, including images, designs, logos, and text, is the property of Azra Silk Fabric and may not be used without prior written permission.

10. Limitation of Liability

Azra Silk Fabric shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

11. Privacy Policy

Your personal information is handled in accordance with our Privacy Policy. We are committed to protecting your data.

12. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective upon posting.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

14. Contact Us

If you have any questions regarding these Terms, please contact us:

By using our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.